If you have deleted your Dollarwise account but still want to cancel your subscription and request a refund, this guide will walk you through the necessary steps to ensure your subscription is properly cancelled and your refund is processed.
Important Information
Deleting your Dollarwise account does not automatically cancel any active subscription you may have. To avoid further charges and initiate a refund, you must contact Dollarwise Support directly.
How to Cancel Your Subscription
Follow these steps to cancel your subscription after deleting your account:
- Submit a request via email support@dollarwise.com or via the Dollarwise support page at https://help.dollarwise.com/hc/en-us/requests/new.
- Submit a cancellation request including your account details and mention that your account is deleted.
- Request a refund for any recent charges you believe are eligible.
- Wait for the support team to process your cancellation and refund.
Refund Processing Time
Refunds may take several business days to appear in your bank account, depending on your payment provider and bank policies. Please allow sufficient time for the refund to be processed.
Need Assistance? Contact Support
If you encounter any issues or have questions about your subscription cancellation or refund, please reach out to Dollarwise support for personalized assistance.
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