Introduction

Introduction

If you are experiencing issues with a bank account in the Dollarwise budgeting app that keeps re-linking even after removal, this guide will help you permanently disconnect that account. Due to a known issue in Dollarwise where deleted accounts may re-link automatically, taking steps directly through your bank is necessary to revoke Dollarwise's access. We are working on a fix to be released in an upcoming update. Meanwhile, follow this guide to ensure your account remains disconnected.

Why Removing the Bank Account Permanently Is Important

Ensuring that a bank account is permanently removed from Dollarwise protects your financial privacy and prevents unwanted data syncing that can clutter your budgeting experience. This step empowers you to regain full control over your linked accounts.

Materials Needed

• Access to your bank’s official website or mobile app
• Your Dollarwise account information

Step-by-Step Instructions to Permanently Remove Your Bank Account

1. Open your bank’s official website or mobile app and log in securely.
2. Navigate to the Security or Settings section; this may be labeled differently depending on your bank.
3. Locate the section for Third-Party Access, Manage Third-Party Connections, or External Accounts.
4. Find Dollarwise in the list of connected apps or services.
5. Revoke or remove Dollarwise’s access to your bank account. This action will prevent automatic re-linking in the app.
6. Return to Dollarwise and confirm that the account no longer appears linked.

Tips and Best Practices

• Regularly review connected third-party apps in your bank settings to maintain control over your data.
• Ensure you have backed up any important financial data before removing accounts.
• Keep your bank credentials secure and use official bank platforms only when revoking access.

Next Steps

Stay tuned for the upcoming Dollarwise app update which will include an official fix for this re-linking issue. Meanwhile, you can continue to manage your connected accounts securely via your bank.

Additional Information

For further assistance, visit the Dollarwise Help Center or contact our support team. We are here to support and empower you on your personal finance journey.